73% of all online reviews are left on Google.
70% of consumers said they would happily post a review if asked.
89% of consumers read reviews before they make a purchase.
It takes approximately 40 positive reviews to counter the effects of a single negative review.
85% of consumers trust online reviews from strangers as much as personal recommendations from people they know.
49% of consumers require a 4-star rating before using a business.
Go ahead and reread those stats and consider how they could affect your business:
Do you have a Google Business Profile?
Are you asking your customers for reviews?
Have you responded to all your reviews – even the negative ones?
According to Forbes, U.S. businesses lose an estimated $75 billion each year due to poor customer service, with missed calls being a significant contributor.
That’s a staggering amount of lost revenue simply because a call went unanswered. Jipeto helps you capture these leads even when you can’t pick up the phone.
Here’s why this feature is a game-changer:
Instant Response: Every time a call is missed, an automatic text message is sent to the caller. This immediate response reassures the caller that their inquiry is important.
Customizable Messages: You can tailor the text message to fit your brand’s voice and the specific needs of your customers.
Increase Customer Retention: By promptly addressing missed calls, you show potential clients that you value their time and business, which increases the likelihood of retaining their interest and turning them into loyal customers. Here's some stuff
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